Delivery Information

UK POSTAGE

Various delivery options are available.

Please see the choices available as you checkout or contact us if you require anything more specific.

Postage is calculated by weight and your options will automatically be displayed at checkout.

At present, UK delivery is FREE if goods to the value of £50 or more are shipped together. If your order is over £50 then a FREE POSTAGE option will appear at checkout.

The £50 threshold can be reached in a single transaction OR you can use the 'STASH' option to build up to £50 over a series of orders. 

'STASH' means that you pay the item price only and postage charges are wiped. 'STASH' appears as an option at checkout regardless of order value so please be sure to select it if you want to use it! 

Please be aware that if you choose to stash, your items will be held here and will all be posted together once stashed goods reach the £50 free postage threshold, unless you request your items to be held here for longer. 

Stashed orders can be released at any time if they have not reached £50 upon payment of the appropriate postage

Instances of items going missing in the post have reduced hugely in recent years. Some items do get delayed in the mail system. Please be aware when reporting an item to us as not received that we cannot do anything about it for 15 WORKING days. This is because the Royal Mail will not consider an item lost until this timescale has elapsed. When items have been delayed, the most common reasons are due to a delivery attempt being made, but no card being left. Please do check at your local post depot before contacting us. All items are marked with a return address and in the event that they are not delivered, they do make their way back to us. Should this occur we will be happy to resend, but further postage charges will apply.

Packaging

Records are securely packaged in specialist Musicmax Twist Mailers, a protective sleeve is included and all pre-owned items are cleaned before being posted.