Delivery Information

UK

Various delivery options are available.

Most customers choose Second Class Post as this allows us to send up to 7 records for the same price as 1

Other postage options are available. Please see the drop down menu as you checkout or contact us if you require anything more specific.

Postage is calculated by weight and your options will automatically be displayed at checkout.

At present, UK delivery is FREE if goods to the value of £60 or more are ordered in a single transaction. Postage charges cannot be used to make up this £60 total. If your item qualifies for this amount, the site should automatically default to free postage. However, it is recommended that you double check that this is the case, and if necessary select free postage from the menu at checkout.

Instances of items going missing in the post have reduced hugely in recent years. Some items do get delayed in the mail system. Please be aware when reporting an item to us as not received that we cannot do anything about it for 15 WORKING days. This is because the Royal Mail will not consider an item lost until this timescale has elapsed. When items have been delayed, the most common reasons are due to a delivery attempt being made, but no card being left. Please do check at your local post depot before contacting us. All items are marked with a return address and in the event that they are not delivered, they do make their way back to us. Should this occur we will be happy to resend, but further postage charges will apply.

Overseas

Europe - Postage charges are calculated by weight. You will be given a choice of Standard Airmail (an untracked service) or International Signed For. We recommend the latter

Rest Of The world - please contact us for a postage quotation. We intend to add postage prices to the automated checkout for you in due course.

Packaging

Records are securely packaged in specialist Musicmax Twist Mailers, a protective sleeve is included and all items are cleaned before being posted.